Terms and conditions
Warranties
All items produced by Saetec div. Essedomus are covered by Italian warranty of two years for manufacturer defects, according to D. lgs.206 / 2005 (Consumer Code). Warranty does not cover damages caused by misuse and we will not accept liability for direct or indirect damages resulting from improper use of the products we sell. In the case of defective products during the warranty period, Saetec Essedomus offers the possibility of a refund, repair or replacement of the product as described in the "right of withdrawal".
The non-end user Customer (Professional) has the right to seek legal guarantee provided by the Civil Code. This warranty provides that the customer notifies Saetec-Essedomus any lack of conformity within eight days from discovery. Such legal guarantee is valid for a maximum of 12 months from delivery of the product, upon presentation of the purchase invoice.
Privacy – Data protection act.
With the confirmation of the order and payment we gather that you have also given your consent to data processing and acknowledged the information on which we will carry in accordance with art. 13 of the law concerned.
Saetec Essedomus division provides its customers with full respect of Legislative Decree No. 196/03 and subsequent amendments, ensuring that the processing of personal data will be in respect of human rights and fundamental freedoms and dignity, with particular reference to privacy, personal identity and the right to personal data protection (art. 2 of the mentioned decree), favoring their efficiency and simplification to all customers. The compliance with current legislation relatiìed to privacy is ensured in each case with respect to any data provided for order fulfillment. We reserve the possibility to use the data for sending news, advertising of Essedomus products and market surveys.
The holder of the personal data provided through this site is Saetec. S.a.s. Luigi Salomoni and C. in the person of its legal representative.
Right of withdrawal
Saetec-Essedomus offers its customers the “Money back”. If you are not satisfied with the goods received, you can return it. All this under the terms provided by the Legislative Decree. No. 206/2005 (Consumer Code) which sets a deadline for the return in 10 days from receipt of goods. We will refund the money, or if you prefer, we will replace the item with another one you like. To avail of this possibility just follow these steps:
• Send registered mail with return receipt within 10 days of receipt of goods to SAETEC S.a.s. - Via Piave 7-23899 - Robbiate (LC) – Italy, indicating the number and the date of the shipping documents and a possible description of the claimed defects.
• In any case, please give notice by e-mail to info@essedomus.it. You can choose to have a refund or exchange against another article.
• Make a copy of our delivery note and enter everything in the package to be returned.
• The products must be returned intact, placed in their original packaging and with adequate external packaging carefully sealed.
• Saetec-Essedomus, once the recorded mail is received, sends its carrier to collect the goods.
• Saetec-Essedomus will refund by bank transfer within 30 days of receipt of the registered letter. The refund shall be the value of the returned item. Shipping costs for the returned item are non-refundable and will be retained from repayment transfer.
• Attention, products sent to our warehouse without the above requirements will not be refunded.
Information pursuant to Legislative Decree. 22/05/99 No. 185.
Products and online pictures
The articles on www.essedomus.it are manufactured exclusively by Saetec s.a.s.
Saetec s.a.s reserves the right to modify at any time the construction characteristics of the products offered on the basis of its technical and economic evaluations, always pursuing quality improving and customer satisfaction.
Products offered by Saetec-Essedomus are new and original and manufactured in its factory in Italy, exclusively.
The images of www.essedomus.it belong to Saetec s.a.s. and every unauthorized use is prohibited and prosecuted by law. The colors of the products shown may slightly differ from actual colors depending on the configuration of the computer used. Users who access this site declare their acceptance that all matters relating to your use of the site shall be governed by the applicable law of the Italian State.
In case of a dispute relating to or arising from access and use of the Site by a professional customer, the competent Court shall be the one in Lecco, Italy.
Legal Terms
The display of www.essedomus.it site provides customers with product information along with the opportunity to purchase merchandise.
The above text contains the terms and legal conditions that govern the site www.essedomus.it and trade and contractual relations of Saetec s.a.s. for commercial activity inherent to the products of Essedomus divison.
By accessing www.essedomus.it, users agree to accept and comply with all conditions contained.
Customer requirements
Customers must fulfil the following requirements in otder to purchase through this website:
• Be at least 18 years of age
• Being able to enter legally into binding contracts
• Have a valid e-mail address
• Hold a current bank account
• Have all tax information necessary for invoicing